Privacy Policy

Effective Date: 22 August 2025  |  Last Updated: 22 August 2025

Introduction

Patternlab.ai values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services, including integrations with WhatsApp. By using our services, you agree to the terms of this Privacy Policy.

Information We Collect

• Personal Information: Name, email address, phone number, and any other information you provide when signing up or contacting us.
• Usage Data: Information about how you interact with our website and services, such as IP address, browser type, and access times.
• WhatsApp Integration Data: When you use our WhatsApp integration, we may process basic profile details (e.g., phone number, name) and message content strictly for delivering the requested service.

How We Use Your Information

• Provide, operate, and improve our services.
• Enable communication through WhatsApp or other integrated platforms.
• Respond to your inquiries and provide customer support.
• Ensure compliance with legal obligations.

We do not sell, rent, or trade your personal information to third parties.

Data Sharing and Disclosure

We may share information only in the following circumstances:

• Service Providers: With trusted third-party providers that help us deliver our services.
• Legal Requirements: If required by law or in response to valid legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure.

Your Rights

Depending on your location, you may have rights to:

• Access, update, or delete your personal information.
• Opt out of marketing communications.
• Withdraw consent for data processing.

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our services are not directed to individuals under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect information from children.