Website Privacy Policy

Effective 20 September 2026. This Privacy Policy explains how Patternlab Agents Private Limited (“PatternLab”, “we”, “us”) collects and uses information on the public PatternLab website. It does not apply to customer applications, uploaded customer data, payments or messaging integrations, which have their own notices and contractual terms.

Information we collect

If you contact us, we receive the information you send, such as your name, work email, organization and message.

When you use the website, we also collect information about the visit: pages opened, time spent, clicks and other interactions, the site or campaign that brought you here, your browser and device, IP address and approximate location. We may receive a company name or other business details associated with a visit.

How we use this information

We use it to operate and improve the website, answer inquiries, keep the site secure, understand which content is useful, and communicate about PatternLab.

If you create a Neuron account after visiting this website, we may associate the anonymous visitor identifier from that visit with the verified account email, so later website visits from the same browser can be recognized as that account.

How we share this information

Members of our team may access this information to handle inquiries, investigate issues and improve the website. We share it with service providers that host the site and help us understand how it is used, and only as needed for those services. We may also disclose information if required by law, to protect our rights or others’ safety, or as part of a business transaction such as a merger or sale.

Cookies

The website uses cookies and similar technologies so it can function and so we can understand how it is used. You can control these in your browser. Email support@patternlab.ai if you would like us to delete information we hold about your visit.

Retention

We keep this information for as long as reasonably necessary for the purposes above, including to handle your request, keep the website secure, meet legal obligations and resolve disputes.

International transfers

The website is hosted in India. Information may be processed in other countries, including the United States, by the service providers we use to operate the website.

Your rights

Depending on applicable law, including India’s Digital Personal Data Protection Act, 2023, you may be able to request access to your information, have it corrected or deleted, or object to certain uses. Email support@patternlab.ai.

Security

We use administrative and technical measures to protect the information we collect.

Age limitations

This website is not directed to people under 18. If you think someone under 18 has sent us personal information, email us and we will take steps to delete it.

Changes

We may update this policy from time to time. The effective date at the top will change when we do. If we use information in a materially different way than described here, we will provide additional notice where required.

Contact

Patternlab Agents Private Limited
3rd Floor, Pavani Equinox, 8/A, Sravanthi Nagar, ICRISAT Colony, Jubilee Hills, Hyderabad, Telangana – 500045, India
support@patternlab.ai