Identity resolution
Represent one business object without erasing its different source records.
One object, several representations
Example Manufacturing Pvt Ltd in CRM, EXAMPLE MFG in an ERP, and Example Manufacturing Private Limited in a contract may refer to the same customer. Names alone are insufficient to establish that identity.
| Source | Representation | Source ID |
|---|---|---|
| CRM | Example Manufacturing Pvt Ltd | C-1842 |
| ERP | EXAMPLE MFG | 00982 |
| Contract | Example Manufacturing Private Limited | Contract party text |
Current boundary
Cross-system entity resolution is not implemented. Invoice checks detect exact duplicate invoice IDs within the supplied invoice records. That narrower check does not resolve customers or suppliers across systems.